Aurum Consultants
Aurum Consultants Home Page
About Aurum Consultants
Aurum Consultants Philosophy
Aurum Consultants - Consulting Services
Aurum Consultants Training
Lifting the Rocks, Finding the Gold
Contact Aurum Consultants

About Aurum Consultants

 

Lifting The Rocks, Finding The Gold captures the vital attributes of world class receivables management in six imperatives. From their extensive experience in credit and collections, Grant and Dukes have developed the six imperatives, which have stood the test of time in a wide variety of industries. The six imperatives address:

*
Strategy
*
Engagement
*
Customer Relationship
Management
*
Analytical
*
Technology
*
Performance

Buy Now

Lifting the Rocks, Finding the Gold

 

Lawrence (Larry) S. Grant
Lawrence E. (Larry) Dukes

Larry Grant and Larry Dukes have been helping companies gain the benefits of world class receivables management for more than 20 years. Grant and Dukes are recognized in the industry as highly successful thought leaders with extensive, hands on experience.

Grant brings his ingenious and resourceful operational expertise in the areas of strategy, customer relationship management, call center operations, recoveries and performance management, built through his extensive background in public accounting and telecommunications career at Verizon. Grant is a past president, and founding member, of the Telecommunications Risk Management Association (www.trmanet.org). He has frequently spoken at industry conferences and is an adjunct professor in the Business Studies Department at Bucks County Community College.

Coming from the credit card, health care, and consulting industries Dukes, brings his wide-ranging expertise in strategy, portfolio analytics, system
design and project implementation. Dukes has developed and provided receivables management education services to companies around the world
and has served as an Adjunct Professor to New York University through AT&T University. He served on the faculty of MasterCard University and has guest lectured in the School of Business at Johns Hopkins and Loyola.

Aurum Consultants is a full service consulting firm focused on addressing the consulting and educational needs of its clients. As experienced educators, Grant and Dukes are highly adept at supplementing the concepts from this book to deliver industry and company specific courseware. Please contact us for more information!