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Lifting The Rocks, Finding The Gold captures the vital attributes of world class receivables management in six imperatives. From their extensive experience in credit and collections, Grant and Dukes have developed the six imperatives, which have stood the test of time in a wide variety of industries. The six imperatives address:
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Strategy |
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Engagement |
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Customer Relationship
Management |
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Analytical |
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Technology |
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Performance |


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Our philosophy is built on four profound, yet simple beliefs that drive our consultants to unconceal what is possible for each client. Our core beliefs are:
- Each client situation is unique.
- Performance is an unbounded continuum.
- Receivables Management is a profit center.
- Committed leaders uncover the greatest possibilities.
It is from this philosophy that Aurum Consultants assess each phase of the credit life cycle in the context of the six imperatives for world class receivables management, which are strategy, engagement, customer relationship management, analytics, technology and performance management. With our proprietary approach, Aurum Consultants can deliver a strategic assessment that will delineate what is possible for each client's situation.
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